Library Information

45 South Main

Springville, UT 84663

 

Tel 801 489-2720

 

Frequently Asked Questions

Click question to view answer

  • Library Access / Checkout Information

  • What is the library’s phone number?

  • 801-489-2720

  • What time does the library open/close?

  • The library is open Mon-Thurs., 10-9; Fri., 10-6; Sat., 10-4; closed Sun.

  • Where is the library located?

  • The library is located at 45 South Main Street across the street from the Civic Center building on the East side of Main Street.

  • What is my PIN?

  • The PIN is usually the last four digits of your phone number. You are welcome to change it at any time.

  • When are the library’s programs?

  • The programs are listed on the calendar on the library’s homepage at www.springville.org/library and in paper form in the library.

  • How long can I keep my books?

  • Please see our checkout schedule located here.

    .

  • How much are overdue fines?

  • Please see our fees and fines schedule located here.

  • Library Cards

  • How do I get a library card?

  • Please apply for a library card here.

  • Do library cards cost money?

  • Library cards are free to residents ages five and older. Replacement cards are $2.

  • How old do you have to be to get a library card?

  • Library cards are free to residents ages five and older.

  • I lost my library card. Could I get a new one?

  • Yes. Replacement library cards cost $2.00.

  • Renew / Check Due Dates / Fine Amounts

  • How do I renew a book online?

    • Go to the “My Account” section on the upper right of the homepage at www.springville.org/library.
    • Enter your library card number and PIN (usually the last four digits of your phone number).
    • On the left menu, choose the appropriate option.
    • To renew items, click “current loans,” click the box to the left of the item you wish to renew.
    • Click “renew.” Be sure to check that the due date changed on the item.
    • If the item is on hold for someone else, the item will not renew.
  • How do I find due dates for the items I checked out?

    • Go to the “My Account” section on the upper right of the homepage at www.springville.org/library.
    • Enter your library card number and PIN (usually the last four digits of your phone number).
    • On the left menu, choose the appropriate option.
    • To check due dates, click “current loans.”
    • The due dates of all items are on the far right of the screen.
    • To see what you have on hold and where you are on the queue, click “holds.”
  • How do I find out how much I owe in fines?

    • Go to the “My Account” section on the upper right of the homepage at www.springville.org/library.
    • Enter your library card number and PIN (usually the last four digits of your phone number).
    • On the left menu, choose the appropriate option.
    • To check fine amounts owed, click “fees” on the left menu.
  • Holds

  • How do I place a hold request for an item?

    • Go to the results page in the catalog that shows the item’s availability and location.
    • Click the “place hold” button located above the item information.
    • Enter your library card number and PIN (usually last four digits of your phone number).
  • How long do I have to pick up an arrived hold item?

  • Click the “REQUEST” button.

  • How do I know where I am on the hold list for an item?

    • Go to the “My Account” section on the upper right of the homepage at www.springville.org/library
    • Enter your library card number and PIN (usually last four digits of your phone number).
    • On the left menu, choose “holds.”
    • The number under the “queue” tells you where you are on the hold list.
  • Forms / Sites

  • How do I order a book through interlibrary loan?

  • Please fill out the request form located here.

  • How do I suggest a book for the library to purchase?

  • Please fill out the purchase request form located here.

  • How do I find the order of books in a series?

  • Please go to NoveList and type in the name of the series in the search box.

  • How do I find something good to read?

  • Please browse the ‘Reading Suggestions” links on the left side menu.

  • I heard that you can learn a foreign language through the library. How do I do that?

  • Yes, please click here.

  • I heard that I can prepare for tests through the library? How do I do that?

  • Yes, please click here.

  • Contacts

  • I have a question for a librarian.

  • You can email the librarian by clicking here.

  • What is the phone number for. . . ?

    • Library 801-489-2720
    • Civic Center 801-489-2700
    • Fire Station 801-491-5600
    • Police 801-491-5600
    • Utilities 801-489-2706
    • Recreation 801-489-2730
    • Museum 801-489-2727
    • Playhouse 801- 427-9318 www.springvilleplayhouse.org
    • Nebo School Dist. 801-354-7400
  • How do I contact the Library Director/Staff and Board?

  • Please find a listing of the Library Director/Staff and Board here.

  • Printing / Electronic Services

  • Does the library have wireless access?

  • Yes, look for “Springville-Library” when connecting.

  • Do you have to pay to use the public computers?

  • If you have a Springville library card or live outside Utah County, there is no fee to use the public computers. If you live outside Springville but inside Utah County or live in Springville but do not have a library card, there is a $1.00 fee for computer use.

  • Does the library have a printer?

  • Yes. Printing costs $.10 per page.

  • Does the library have a copier?

  • Yes. Copies cost $.10 per copy

  • Does the library have a projector that I can borrow?

  • No, the library does not have a projector for public use.

  • Does the library have a scanner that I can borrow?

  • No, the library does not have a scanner for public use.

  • Does the library have a fax machine that I can use?

  • No, the library does not have a fax machine for public use.

  • Other

  • What is the Library’s Mission Statement?

  • The Springville Public Library is a vital community resource where patrons of all ages enjoy a wide variety of information, materials and services. These are developed in accordance with the standards and interests of our community and with the goal of improving quality of life through building knowledge, generating ideas and having fun.
    At the Springville Public Library, we are committed to being a door to learning as we assist patrons of all ages and backgrounds in their educational pursuits. We engage children’s imagination, appeal to their interests and cultivate in them an appreciation for reading and learning. We support formal education in schools and learning centers, and we encourage lifelong learning among community members

  • What is the Library’s Internet use policy?

  • Please find the Library’s Internet use policy here.

1,987 total views, 1 views today